1 x 30 hour

1 x 20 hour

1 x 10 hour

TEMPUR is the world’s leading premium mattress and pillow brand, dedicated to helping people sleep better every night. Tempur UK is a fast-growing, customer-focused business with over 140 employees and a strong £5m+ annual marketing presence.

The Role

As a Brand Specialist, you’ll be an ambassador for the TEMPUR brand. Your goal is to give every customer an exceptional, personalised experience that helps them find the right TEMPUR products. You’ll be customer-focused, motivated, and confident working towards sales targets.

Key Responsibilities

Deliver outstanding customer service and follow the TEMPUR customer journey

Provide 1-to-1 advice and demonstrate excellent product knowledge

Support the store in achieving sales and conversion targets

Keep up to date with promotions and store offers

Help with day-to-day store operations and merchandising

Handle customer concerns professionally and refer issues to management

Assist with stockroom organisation, deliveries, and replenishment

Operate the till, process orders, and manage daily revenue

Maintain a clean and safe shop environment

Contribute ideas during team meetings

 

Skills & Experience

Confident, friendly, and enthusiastic about the TEMPUR brand

Strong customer service experience

Able to balance customer focus with sales results

Honest, reliable, and professional

Good communication skills (spoken and written)

Team player with a positive attitude

Smart appearance and willingness to work flexibly

Adheres to all company policies and procedures

 

Why Work for TEMPUR?

£12.60 per hour

Monthly commission

25 days holiday (pro rata)

Pension scheme

Life insurance

Private medical insurance

Employee discount

Free parking

Company events and team initiatives

Training & development opportunities

Cycle to work scheme

Sick pay and other great benefits

 

Hours:

20 hours per week

Weekend availability required

Overtime opportunities

In-store role (Clarks Village)