Tempur Sealy Inc is the world’s leading premium mattress and pillow company and is focused on improving the sleep of more people every night, all around the world.

Tempur UK Ltd is a wholly owned subsidiary of Tempur Sealy Inc and we are a growth orientated, consumer focused, omni-channel company. Our annual marketing spend is £5m+ and we employ over 140 team members.

We have been successful for over 20 years in the UK market by selling unique, innovative products that have changed the way very many people sleep

The role

As a Brand Specialist, you’ll be an ambassador for the TEMPUR brand. Your goal is to give every customer an exceptional, personalised experience that helps them find the right TEMPUR products. You’ll be customer-focused, motivated, and confident working towards sales targets.

2 part time staff: 

• 1 x 30 hour
• 1 x 20 hour

Key Responsibilities

• Deliver outstanding customer service and follow the TEMPUR customer journey
• Provide 1-to-1 advice and demonstrate excellent product knowledge
• Support the store in achieving sales and conversion targets
• Keep up to date with promotions and store offers
• Help with day-to-day store operations and merchandising
• Handle customer concerns professionally and refer issues to management
• Assist with stockroom organisation, deliveries, and replenishment
• Operate the till, process orders, and manage daily revenue
• Maintain a clean and safe shop environment
• Contribute ideas during team meetings

Skills & Experience

• Confident, friendly, and enthusiastic about the TEMPUR brand
• Strong customer service experience
• Able to balance customer focus with sales results
• Honest, reliable, and professional
• Good communication skills (spoken and written)
• Team player with a positive attitude
• Smart appearance and willingness to work flexibly
• Adheres to all company policies and procedures

Why Work for TEMPUR?

• £12.60 per hour
• Monthly commission
• 25 days holiday (pro rata)
• Pension scheme
• Life insurance
• Private medical insurance
• Employee discount
• Free parking
• Company events and team initiatives
• Training & development opportunities
• Cycle to work scheme
• Sick pay and other great benefits

Hours

• 20 or 30 hours per week (depending on the role)
• Weekend availability required
• Overtime opportunities
• In-store role (Clarks Village)

How to apply

To apply please send a CV and covering letter to

Matthew.hynds@tempur.co.uk or Lee.frapple@tempur.co.uk