Job Description

Are you looking to take the next steps in your retail career? In a fun, fast paced sales environment with endless possibilities? We at Samsonite have a fantastic opportunity for you to join our worldwide leading luggage and accessory brand. The role is a great mix of commercial, operational and customer service, and we want a Key Holder that can add value to the store and support the Store Manager in inspiring the team.

About Us

For more than 110 years, we have been resolutely focused on innovation & design and have been the industry leader in the use of new materials. Our values are guided by our company motto “Do unto others as you would have them do unto you” which encapsulates our core values: Entrepreneurialism, Openness, Partnership, Integrity and Family Feeling. Building on our enduring values and our heritage of innovation, quality and durability, we have now set out our vision to become the most sustainable lifestyle bag and travel luggage company in the world.

Responsibilities

• Supporting the Store Manager in leading the team to achieve results.
• Drive performance and sales through great customer service, VM and people development.
• Create an environment that the team thrive in and where your customers have an excellent experience.
• Enjoy what you do and show this to your team.
• Welcomes the occasional physical nature of the varied role whilst maintaining a positive attitude, for example: Early Deliveries, Storage Room Management, Manual Handling and being on your feet for long periods of time. 
• Take pride in your store and the VM standards.
• Analysing trends and being proactive with stock ordering and sales floor layout.
• Completing administrative task in a timely manner always following company policies and procedures.

Preferred Experience

• Computer literate and able to use all Microsoft office competently.
• Previous experience of leadership in a retail environment.
• Previous experience in a one-to-one premium sales-based environment.
• Understanding of retail KPI’s.

Job Specifics

Location: Samsonite, Clarks Village       
Hours per Week: 12 Hours per week. This will include Weekends and Bank holidays. 
Salary: Competitive + Bonus & Benefits.
Employee Assistance Programme: Medical, Mental Health, Wellbeing, Financial Wellbeing and Legal information for you and your immediate family.

How to apply

Please send applications to stuart.buckland@samsonite.com.