Job Description

Radley has an exciting opportunity for a Supervisor to join the team.

This is a 32-hour-per-week position, essential in supporting the Store Manager and wider management team to ensure the store consistently delivers a premium customer experience.

The Supervisor will play a key role in inspiring and motivating the team to achieve high performance and be well-positioned for ongoing success.

A true Radley ambassador, the successful candidate will demonstrate operational excellence, have strong product knowledge, and be an expert in all things Radley. They will be driven, goal-oriented, and enjoy contributing to a high-achieving team.

Key responsibilities include:

• Supporting all aspects of store operations, including opening and closing procedures, banking, refunds, team management, and customer experience

• Identifying opportunities to maximise sales by driving, monitoring, and responding to KPIs (sales, conversion, footfall, average customer spend, and margin)

• Leading by example to create an inspiring environment and ensure a premium customer experience

• Maintaining and seeking improvements in operational efficiency, including store administration and compliance

• Motivating a high-performance team and supporting talent development

Radley is looking for candidates with relevant retail experience in a premium, customer-focused environment within a multichannel organisation.

How to Apply 

If you have the right skills and experience for this role, apply now by sending your CV and covering letter to street@radleyandco.com.