We’re looking for a passionate, enthusiastic and guest focused Sales Advisor to join our stores team at Hotel Chocolat. You’ll engage with our guests to showcase our products in a warm and personable manner ensuring that an amazing experience is delivered through excellent product and brand knowledge.

Job Description

• Welcoming our customers and providing excellent service during their visit.
• Till and queue management, this includes processing transactions, refunds and exchanges at the till and responding to customer feedback.
• You will learn all about our range of products including how we sell, how we grow cocoa and manufacture our products, allergens and our commitments to sustainability and ethics.
• Running tasting sessions and demonstrations of products.
• Working with the team to support with deliveries and stock, making sure the delivery area is kept clear and tidy in line with our health and safety guidelines and maintaining the appearance of the store and café areas.
• If your store has a café area, you will be preparing hot and cold drinks, ice creams and snacks according to our guidelines and processes while adhering to our allergens, quality, and health and safety standards.

How to apply

Please apply via Hotel Chocolat website or Indeed.